We’ve noticed recently that tenants who pay their rent by check in the mail, are having their checks arrive late. They get annoyed when we call on the 6th of the month to let them know that they are late. We are also finding that tenants who use our online rent payment option or their own bank’s online bill pay option, are never late.
As a result, starting January 1, 2017, we are requiring all our tenants to take advantage of this convenient service. In our system, all tenants need to do is enter their checking account and routing numbers into their tenant portal and there is no fee. If a tenant chooses to use a credit or debit card, there is a fee. Either way, the convenience of paying on line ensures that tenants are always current and never late with the rent. Not only is there no stress each month, tenants who need a good reference, will always be reported as being on time with the rent.